Customer relations

This is why we’ve placed our exceptional customer relations group at the beginning of Genencor’s supply chain. Our SAP system allows global ordering and inventory visibility.

We’re here for you every step of the way

This means that no matter where your order is along the supply chain, our Customer Relations professionals can quickly and accurately respond to any questions you may have. And Genencor customer relations personnel are easy to reach whenever you need us via phone or our electronic information request form.

If you have more specialized questions, customer relations can also connect you with others in the company. For example, we can connect you with our expert technical specialists who are available 8:00 AM to 5:00 PM Monday through Friday, Eastern Standard Time.